being a patient
design thinking, people I like, Red Jotter Work, service design, servicedesignredjottercommunication, design, design thinking, experience, insight, Lauren Currie, NHS, people, service design, social design
Direct to the patient
Treat me right
Goverment apology over NHS care
made me think, people I like, reading and writing, service designredjotteraccident and emergency, alan johnson, apology, government, healthcare, NHS, poor service, stafford hospital
Complaints breed complaints
