communication — 2013 > — Lauren Currie OBE — Founder. CEO. Speaker.

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being a patient

design thinking, people I like, Red Jotter Work, service design, servicedesignredjotter26 July 2010communication, design, design thinking, experience, insight, Lauren Currie, NHS, people, service design, social design Comments

We are not electronic beings

made me think, reading and writingredjotter31 December 2009communication, facebook, human, social media, twitter Comments

Service signage failure

made me thinkredjotter7 August 2009communication, experience, patient, service signage Comment

'People' or 'service users'

made me think, reading and writing, service designredjotter1 April 2009communication, council, language, LGA, people, phrases, service users, wordsComment