being a patient
design thinking, people I like, Red Jotter Work, service design, servicedesignredjottercommunication, design, design thinking, experience, insight, Lauren Currie, NHS, people, service design, social design
Berlin Beckons
design thinking, people I like, Red Jotter Work, service designredjotterBerlin, community, design, design thinking, experience, innovation, insight, Lauren Currie, making service sense, sarah drummond, service, service design, service design network, snook
Fresh insight
Introducing Ethnography
Cultural Probe Plant
