1 nation. 60 million opinions made me think, people I like, service designredjotter14 January 2010britainthinks, citizen, feedback, opinion, service Comments
Because experience matters service designredjotter4 June 2009experience, feedback, government services, serviceComment
Complaints breed complaints made me think, reading and writingredjotter15 March 2009complaints, feedback, healthcare, NHS, service, trust Comments
