31 volts talk service design service designredjotter6 September 200931 volts, david townson, marcel zwiers, new discipline, service design Comments
Redjotter goes to Finland people I like, Red Jotter Work, service designredjotter6 September 2009experience design, finland, service design Comments
Why public sector leaders need a new world view made me think, people I like, service designredjotter3 September 2009collaboration, community, public sector, terry irwin, world viewComment
EASY COUNCIL: Council inspired by Ryanair service designredjotter1 September 2009blueprint, council, easyjet, government, guardian, ryanair, service Comment
Spot the difference: UX design, service design and design thinking design thinking, service designredjotter29 August 2009design thinking, experience design, integratedplace, luxembourg, service design, UX design Comment