EASY COUNCIL: Council inspired by Ryanair service designredjotter1 September 2009blueprint, council, easyjet, government, guardian, ryanair, service Comment
Less than half are happy with council services made me think, service designredjotter12 May 2009council, local gov, public services Comment
Cash for homeless services made me think, service designredjotter6 April 2009council, homeless, homelessness, hostel, service, stirlingComment
'People' or 'service users' made me think, reading and writing, service designredjotter1 April 2009communication, council, language, LGA, people, phrases, service users, wordsComment