31 volts talk service design
Marcel has posted his input from the crowdsourced innovation event Community of Talents. In a room full of professionals in the area of service innovation, Marcel had the privilege of closing the day with a talk on the evolution of design (as a verb). This concept reminded me of David Townson's lecture 'A Bowler Hat with Sleeves' where he described blueprinting as a tool that structures and categorizes thinking – an iterative tool that can be used at the early stages of the design process. David talked about ‘verbing’ – take an object and service-ize it – make it a doing word.
I like it.
Service design, a new design discipline[gigya width="425" height="355" src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=community-of-talentsa2-0-en-090902090957-phpapp02&stripped_title=service-design-a-new-design-discipline" quality="high" wmode="tranparent" ]