Getting people to talk made me think, Red Jotter Work, service designLauren Currie5 February 2009design, ethnography, people, talkComment
A flawed system reading and writing, service designLauren Currie5 February 2009henry porter, id cards, service design, the guardian, UK borders agencyComment
Snowing and togetherness service designLauren Currie3 February 2009community, happiness, laughter, london, red balloon, snow, spirit Comments
Service thinking in the NHS service designLauren Currie2 February 2009ben reason, government, health service, livework, NHS, service thinkingComment
Service, snowmen and sneezing Red Jotter WorkLauren Currie2 February 2009london, red balloon diaries, service design drinks Comments