Masterclass with John Seddon Red Jotter Work, service designredjotter20 May 2009john seddon, masterclass, professor, public sector, systems thinking Comments
Thinking in The White House service designredjotter13 May 2009president obama, project health, service design, social design, social innovation, the first lady, the white houseComment
Less than half are happy with council services made me think, service designredjotter12 May 2009council, local gov, public services Comment
Service Design News Scout Red Jotter Work, service designredjotter11 May 2009news scout, service design network Comments
Service with a smile made me think, people I like, Red Jotter Work, service designredjotter6 May 2009experience, face paint, ice cream, marbleslab, service delivery Comments