Delivering Public Services That work design thinking, made me think, people I like, reading and writing, service designredjotter4 March 2010john seddon, public services, reading, service design, systems thinkingComment
Masterclass with John Seddon Red Jotter Work, service designredjotter20 May 2009john seddon, masterclass, professor, public sector, systems thinking Comments
Systems thinking in Scotland people I like, service designredjotter16 April 2009glasgow, john seddon, public sector, systems thinkingComment
Systems thinking in the public sector service designredjotter14 April 2009john seddon, public sector, reform, systems thinking Comments