Less than half are happy with council services

Less than half of us are happy with council services. According to Ipsos MORI managing director, Ben Page, the drop in satisfaction could be due to a lack of communication from councils, and increases in council tax. He said: ‘There are places that are very focused on the priorities of their residents, and they clearly out-perform the rest.’

Councils must get better at communicating. They need to prove they are good value for money, and focus on providing high-quality public services to make people happy.