journey — 2013 > — Lauren Currie OBE — Founder. CEO. Speaker.

All Posts

Posts tagged journey

A Fix It Service

service designLauren Currie13 August 2009bus, experience, journey, timetable Comment

Being a Service Architect

master of design, Red Jotter Work, service designLauren Currie23 July 2009blueprinting, experience, journey, Lauren Currie, method, play, service design, tools, user Comments

Journey from Osdorp

amsterdam adventureLauren Currie26 August 2008amsterdam, customer, emotions, ethnography, experience, insight, journey, mapping, userComment

A Tour of the Ports

amsterdam adventure, service designLauren Currie25 August 2008emotion, ethnography, experience, insight, journey, ports of amsterdamComment

Journey Planner

amsterdam adventureLauren Currie20 August 2008amsterdam, interactive tool, journey, mapping journey, touchpointComment