Mobile phone directory to launch made me think, service designredjotter7 July 2009bbc, directory, mobile phone, service designComment
24/7 health service made me think, service designredjotter9 April 2009bbc, health service, heart attack, twenty four hours Comments
User experience design expert people I like, service designredjotter26 March 2009bbc, design thinking, nicky smith, the guardian, user experience designComment