Journey from Osdorp amsterdam adventureLauren Currie26 August 2008amsterdam, customer, emotions, ethnography, experience, insight, journey, mapping, userComment
A Tour of the Ports amsterdam adventure, service designLauren Currie25 August 2008emotion, ethnography, experience, insight, journey, ports of amsterdamComment
Journey Planner amsterdam adventureLauren Currie20 August 2008amsterdam, interactive tool, journey, mapping journey, touchpointComment
