How do you design a memorable experience? service designLauren Currie13 February 2009adaptive path, ben fullerton, experience, jennifer bove, service design, thinking Comments
Comment of the day reading and writing, service designLauren Currie11 February 2009airport security, experience, poor service Comment
Aces Train Service service designLauren Currie25 January 2009aces train service, experience, transportComment
Travel Tales amsterdam adventureLauren Currie4 September 2008experience, narrowcasting, travelComment
Journey from Osdorp amsterdam adventureLauren Currie26 August 2008amsterdam, customer, emotions, ethnography, experience, insight, journey, mapping, userComment
Time for a picnic amsterdam adventure, service designLauren Currie25 August 200831 volts, design thinkers, event, experience, picnic, service design Comment
A Tour of the Ports amsterdam adventure, service designLauren Currie25 August 2008emotion, ethnography, experience, insight, journey, ports of amsterdamComment
Nissan Adventure amsterdam adventureLauren Currie22 August 2008experience, insight, nissan, people, studyComment
