Delivering Public Services That work design thinking, made me think, people I like, reading and writing, service designredjotter4 March 2010john seddon, public services, reading, service design, systems thinkingComment
Design and Government made me think, service designredjotter26 February 2010design, design den haag, government Comment
Snook's wee service tipple made me think, Red Jotter Work, service designredjotter23 February 2010scotland, service design, service drinks, snookComment
Frontiers of Service in a Networked World design thinking, people I like, service designredjotter22 February 2010future gov, government, public service, service design Comment
Listening looks easy, but it's not simple. Every head is a world made me think, Red Jotter Work, service designredjotter9 February 2010aliss project, conversation, future gov, interviewing, listening, supporting pipes Comments