When Service means survival made me think, service designredjotter1 March 2009business week, customer service, recession, service designComment
Rethinking Banking made me think, service designredjotter25 February 2009banking, experience design, service design, the futureComment
The Short and Simple Story made me think, people I like, service designredjotter21 February 2009credit crunch, jonathan jarvis, story telling, visualisationComment
Would you ban kissing in public? made me think, people I likeredjotter20 February 2009advertising, human right, kissing, mills and boon, public, the school of life, virginComment
Co-creation communities made me think, reading and writing, Red Jotter Work, service designredjotter19 February 2009community, crowd, crowd sourcing, ideas, kluster, power, redesignComment