Attunement design thinking, made me thinkredjotter19 April 2009attunement, bruce nussbaum, business weekComment
When Service means survival made me think, service designredjotter1 March 2009business week, customer service, recession, service designComment
Tackling Transformation made me think, people I like, reading and writingredjotter7 January 2009business week, design council, design for service, humantific, participle, RED, transformation design Comments
