Snook's wee service tipple made me think, Red Jotter Work, service designredjotter23 February 2010scotland, service design, service drinks, snookComment
Frontiers of Service in a Networked World design thinking, people I like, service designredjotter22 February 2010future gov, government, public service, service design Comment
Listening looks easy, but it's not simple. Every head is a world made me think, Red Jotter Work, service designredjotter9 February 2010aliss project, conversation, future gov, interviewing, listening, supporting pipes Comments
A million voices for public services design thinking, made me think, people I like, service designredjotter9 February 2010public services, unisonComment
Financial Fairy Tales design thinking, made me think, people I like, service designredjotter3 February 2010financial fairy tales, money Comments
